An author, editor, member of the CSS Working Group Rachel Andrew has a post titled Writing technical articles: Defining your ideal reader in her blog site. It’s an inspiring posts from a accomplished writer & editor.
Rachel writes in her post “over the years I’ve absorbed a lot of information in terms of what works when writing tutorial content, and one thing I keep coming back to is that you need to know who the ideal reader of your piece is”.
Next time you start writing, or creating a presentation, or tutorial video, first consider the question who is this for? Answering that will make all the difference. Rachel Andrew